Virtual pharmacy networks

Our virtual pharmacy networks are designed to support pharmacists in their professional role of providing patient advice and guidance. To achieve this aim, they provide training for pharmacists and their pharmacy staff, as well as a range of additional services including sales development, category management, merchandising, healthcare campaigns and professional services. Our networks also provide the opportunity for pharmacists to work together with their wholesaler to improve the effectiveness and efficiency of their businesses.

Over a thousand pharmacies in France, Italy, Spain, The Netherlands, the UK and the Czech Republic have become members of our European virtual pharmacy networks. Alphega Pharmacy , our network of independent pharmacies, supports independent pharmacists in providing high quality standards in terms of customer service across France, Italy, Spain, the UK and the Czech Republic. Kring-apotheek is our virtual pharmacy network in The Netherlands.

The range of services targeted at pharmacists has four main levers:

• Positioning of pharmacist as a professional benchmark in terms of advice and prevention
• Putting the customer at the heart of the group's range of services
• Ensuring regular follow-up
• Providing training